Student loan management

All employees have access to Fidelity’s resources to help you take advantage of the federal PSLF program – for free. You may also use these resources to support family members.

To get started, use this checklist to:

• Determine if your employer is eligible.
• Assess your current loan situation, compare loan repayment options and find the right repayment plan for satisfying the PSLF requirements.
• Learn how to submit the required certification form for your PSLF annually.

You can also use Fidelity’s Student Debt Resource Hub to navigate the complex federal requirements. The resources are free to all employees with log-in to the Fidelity website.

Note: Physicians have a different student loan management benefit through Candidly.

If you qualify for PSLF, you’ll need to verify your employment. how to verify employment with the health system:

• Go to experian.com/app/ee/eeregister.aspx and follow the instructions to create an account, using the employer access code: 8151716F.
• Experian will send a setup link to the email address you provided. Use it to create a password and activate your account.

After login, choose Letters > PSLF Letter. This will generate a letter with the completed Employment Certification Form (ECF) and instructions to submit.

• When asked "How do you want this employer to sign your PSLF form?", select "Manual Signature."
• This article in Workday provides more tips on this process.

Note: Experian's PSLF fulfillment team does not submit your application, communicate with MOHELA/Fed Loans, or have any additional insight to your application status. Direct any questions regarding your status to MOHELA/Fed Loans or to your Fidelity representative if you’re using that program.