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Financial Well-being

Travel assistance

Why:

Get free travel assistance for travel emergencies as well as personal assistance services while traveling and pre-trip information. Visit the Aflac Learning Hub to learn more

Who:

Benefits-eligible employees.

When:

This service is available 24/7, any time of year.

All benefits-eligible employees can use the travel assistance service from Aflac at no cost to you.

Family in airport with bags on a cart with a child riding on top of the bags on the cart

You’ve spent months planning your vacation and the unthinkable happens, leaving you vulnerable away from home. With free travel assistance, you can receive help 24 hours a day, 7 days a week, 365 days a year.

Free help is available for:

Emergency transportation services

  • Emergency medical evacuation/Medically necessary repatriation
  • Repatriation of mortal remains
  • Transportation after stabilization
  • Visit by family member/friend
  • Return of dependent children
  • Return of traveling companion

Travel support services

  • Medical monitoring
  • Hotel arrangements for convalescence
  • Medical and dental search and referral
  • Advance of emergency medical expenses
  • Assistance with replacement medication, medical devices, and eyeglasses or corrective lenses
  • Transfer of insurance information and medical records

Personal assistance services

  • Pre-trip information
  • Interpretation/translation
  • Locating lost or stolen items
  • Emergency cash advance
  • Legal referral/bail
  • Emergency message relay

Access travel assistance 24/7:

  1. If you have a life-threatening emergency, call the local emergency authorities first.
  2. Then, contact Travel Assistance at 800-759-9504.