Question: How do I find an in-network pharmacy?
Answer:
- Visit myhealthtoolkitkc.com
- Click on Education Center at the top
- Drop down to Enrollment Tools
- On that screen, there’s a Pharmacy Locator tool to search for pharmacies
Question: How do I transfer my prescriptions to the health system pharmacy?
Answer: Transferring current prescriptions to the health system pharmacy is easy, with no need to visit the pharmacy in person.
If you choose not to transfer your maintenance prescriptions to one of the health system pharmacy locations, you will pay out-of-pocket and payments will not go toward your deductible.
To transfer prescriptions to the health system pharmacy, please complete the medication transfer form at https://redcap.kumc.edu/surveys/?s=MXMRMP48KJ.
Question: Can I only fill prescriptions at a 34-day supply?
Answer: Most medications may be filled up to a 102-day supply if your prescriber writes the prescription for more than 34 days. The exception is specialty medications which may only be filled up to a 34-day supply.
Question: Will the health system pharmacy fill prescriptions if the prescription is not from a health system provider?
Answer: Yes. All health system pharmacy locations will fill prescriptions written by health system and non-health system providers.
Question: How do I know if my prescription is a maintenance drug that I am required to fill at a health system pharmacy to receive coverage?
Answer: Maintenance medications are those requiring long-term, regular use to treat a chronic health condition. Health plan members and their dependents must fill maintenance medications via the health system pharmacy to receive coverage.
To determine if one of your medications falls into this category, please email benefitsconnection@kumc.edu with your specific questions.
