Click here to see information about 2024 benefits

Eligibility & Enrollment

Dependent confirmation

The health system asks employees for documents to confirm their dependent is eligible to receive coverage under the health system’s benefits plan. This applies to all benefits where a dependent is named, including medical, dental, vision and life insurance.

It’s important to send the appropriate documentation to avoid your dependents’ coverage being canceled and/or a spousal surcharge of $50 per paycheck for medical benefits. This best practice will help keep benefit costs as low as possible for employees. Ineligible dependents on any of our plans increases benefit costs, which impacts premiums.

Who collects the documents?

The health system has partnered with Consova to collect and review eligibility documents. As part of this review, they will:

  • Contact affected employees, providing instructions to access its secure website and communications about deadlines and results.
  • Confirm that dependents signed up for coverage are eligible (for example, children and spouses meet the definitions of those terms in the plans); and
  • Confirm whether the spousal charge ($50 per paycheck) should be applied. This charge applies when a spouse is offered medical insurance from their employer but chooses to be covered on the health system’s medical plan. This charge does not apply to dental or vision coverage.

What are the deadlines?

For those who signed up for 2025 benefits during annual benefits enrollment:


Consova will send instructions to your preferred email and home address on Nov. 20, 2024. Upload your documents to Consova’s secure portal by Dec. 16, 2024.

For new employees, newly eligible employees or employees who experience a qualifying life event:


The date materials are due will vary. You will receive instructions from Consova after you enroll in your benefits.

Need assistance?

Beginning Nov. 20, Consova can help with:

  • Online Knowledge Center, chat, online inquiry, phone assistance
  • Help finding lost documents
  • List of potential insurance options to help you find alternative coverage
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Keep your documents, as you may be asked for them again in the future. Consova does not maintain your records.