Frequently Asked Questions

• Visit KansasHealthSystem.bSwift.com.
• Enter your username.
  • Your username is the same as your health system login, used to access the computer network.
• Enter your password.
  • Your initial password is the last 4 digits of your social security number.
  • If you created a password previously and don’t remember it, please click “forgot password” and follow the steps to reset it.
• If you need further assistance, contact the Benefits Team.
  • Benefits help line: 888-494-9119
  • Benefits email: BenefitsConnection@kumc.edu

Yes, you can sign up for dental and/or vision coverage regardless of whether you sign up for medical coverage.

As you enroll in your 2024 benefits using bSwift, our online enrollment partner, the system will show the benefits you’re currently enrolled in. If you’d like to see a list of your current benefits outside of the annual benefits enrollment period, you can log in to bSwift anytime.

No. The IRS prohibits members of the HSA Advantage Plan (and any HSA medical plan) from contributing to healthcare FSA accounts. However, HSA Advantage Plan members can open a health savings account (HSA). The HSA allows you to use pretax dollars to pay for eligible healthcare expenses. In addition, money in an HSA rolls over from year-to-year, whereas FSA contributions must be used (or forfeited) each year.

The health system contributes to the employee’s HSA: $500 for employee-only coverage and $1,000 for any type of employee plus family coverage.

Any benefits-eligible employee may also open a dependent care FSA (flexible spending account) to cover eligible expenses for the care of a child under age 13 or dependent adult while you work. This account is not connected to any medical plan and enables you to pay dependent-care expenses with pretax dollars. Care must be provided by an organization with an EIN; it does not cover long-term care facilities for elder care.

No, under IRS guidelines, you can only contribute to the HSA if you are enrolled in the HSA Advantage medical plan. Please note that you can use any funds remaining in your HSA until the funds are depleted – there is no deadline to use the funds.

If you elect the Signature Plan, you may open a healthcare FSA to use pretax dollars to pay for eligible healthcare expenses. Any balance remaining in a healthcare FSA at the end of the plan year is forfeited. You have until April 30, 2025 to submit claims for eligible expenses incurred January 1, 2024 – February 28, 2025.

Any benefits-eligible employee may also open a dependent care FSA (flexible spending account) to cover eligible expenses for the care of a child under age 13 or dependent adult while you work. This account is not connected to any medical plan and enables you to pay dependent-care expenses with pretax dollars. Care must be provided by an organization with an EIN; it does not cover long-term care facilities for elder care.

To better understand the network tiers and how to find a provider, read “Know your medical plan network” on the Benefits Connection website. Also, starting January 1, 2024, the health system network tier for medical coverage will expand to include all Olathe Health facilities and providers who are employed by Olathe Health/The University of Kansas Physicians. This means:

• Facility charges for any care received at an Olathe Health facility will be covered at the health system network rate, regardless of provider.
• Coverage for provider charges will vary based on if the provider is employed by Olathe Health/ The University of Kansas Physicians.
  • Employed providers: Covered at the health system network rate.
  • All other providers: Covered at the in-network or out-of-network rate, depending on whether the provider participates in the BlueSelect Plus network.

You can find a list of Olathe Health employed providers here.

No, you do not need to contribute to the HSA to receive the health system contribution. The health system contributes to the HSA funds of employees who select the HSA Advantage Plan for medical coverage. The health system contributes $500 for employee-only coverage and $1,000 for employee plus any combination of family members.

In order to receive the health system contribution, employees must enter $0 or any other amount up to the IRS contribution limit. If you "waive" your contribution, this also waives the health system’s contribution. In 2024, the IRS contribution limit is $4,150 for an individual and $8,300 for a family. Employees 55 and older may contribute an extra $1,000. Note that the IRS maximum contribution is for the total contribution made to your account by both you and the health system.

For those electing the HSA during annual benefit enrollment, the employer contribution will be available the first week of January. New employees and those newly eligible for benefits will receive the HSA employer contribution when their HSA account becomes effective.

You can use the money in your HSA to pay for qualified healthcare expenses including deductibles, coinsurance, prescriptions and other eligible expenses. Find detailed examples of qualified healthcare expenses here; for a complete list of qualified expenses, refer to IRS Publications 969 and 502 at irs.gov.

No, our plans have a grace period. If you enroll in one of the FSA plans for 2024, you may submit claims until April 30, 2025, as long as those expenses were incurred before the end of February 2025.

You can use the money in your healthcare FSA to pay for qualified healthcare expenses including deductibles, coinsurance, prescriptions and other eligible expenses. For a complete list of qualified healthcare FSA expenses, refer to IRS publication 502 at irs.gov.

Dependent care FSA funds can be used to pay for day care, elder care, before- and after-school programs and summer day camps. For a complete list of dependent care FSA expenses, refer to IRS publication 503 at irs.gov.

To better understand how to take advantage of your FSA, read “Maximize your FSA” on the Benefits Connection website.

Fidelity does not issue a debit card for the dependent care FSA benefit. (You will receive a debit card if you enroll in the healthcare FSA or the health savings account (HSA) for use with those accounts specifically.)

To file a dependent care FSA claim, you will log in to the NetBenefits website and select the “Reimbursement Accounts” tile. You may also enter recurring claims here which eliminates the need to file reimbursements for each claim.

All health system employees receive paid hours for eight holidays per year. These hours are in addition to PTO and are not built into PTO accrual.

As a self-insured employer, the health system is required to disclose pricing information for covered services and items via a machine-readable file. We have posted this information in compliance with the “Transparency in Coverage Final Rule,” issued by the Centers for Medicare and Medicaid Services (CMS). The health system provides medical insurance coverage via a third-party administrator, Blue Cross and Blue Shield, who is accountable for posting and updating this information. To review, please click this link, then enter the EIN for The University of Kansas Health System: 481202402.

Please note: the information above is intended for use by third parties (researchers, regulators and application developers) to analyze healthcare costs – it is not the cost a plan member (covered health system employee or dependent) will pay for services.

Employees and their covered dependents may find pricing and their coverage amounts for specific providers and services with these steps:

1. Visit MyHealthToolkitKC.com
2. Log in or, if it’s your first visit, register
3. Click “Find Care” at the top of the page

• All employees enrolled in the HSA Advantage Plan, regardless if they were enrolled in the plan in 2023, will receive a new ID card from Blue Cross and Blue Shield. Employees enrolled in the Signature Plan in 2023 will not receive a new ID card. All employees new to medical (both the HSA Advantage Plan and Signature Plan) will receive an ID card from Blue Cross and Blue Shield and a pharmacy ID card from our pharmacy benefit manager, Navitus Health Solutions.
• Delta Dental will send ID cards to employees who have enrolled for the first time.
• VSP does not send ID cards. If you select vision coverage, you will provide your Social Security number at the time of service and the provider will be able to pull up your information from VSP.

The benefits enrollment website only requires the name of the person or trust you want to name as your beneficiary and their relationship to you. It is helpful to provide as much additional information as you have for your beneficiary. The system can accept Social Security number, date of birth, address and phone number for individuals; for trusts, you may enter the trust account number. However, the system will allow you to save the beneficiary without this level of detail.

Whether you have a few questions or want to work with someone to complete your enrollment, the Benefits Team is here to help. You can email BenefitsConnection@kumc.edu or call the Benefits Help Line at 888-494-9119 Mon.-Fri., 8 a.m.-5 p.m. CT (Spanish option available).